Netball Live Terms of Use

Terms of Use: 2021 Season Pass Netball Live Pass

We know you’re keen to start watching, but first here’s the legal stuff. It’s a good idea to have a read so you’re across how the 2021 Season Pass for Netball Live Pass (“Season Pass”) works.

If you’re a Telstra mobile customer with a current Telstra month-to-month mobile plan, pre-paid mobile ($30+ active recharges) or mobile broadband plan, a Season Pass is included when you maintain your month-to-month plan or a $30+ active pre-paid recharge.

You can activate your Season Pass until 31 December 2021 using your compatible Telstra mobile or tablet on the Telstra mobile network by downloading the Netball Live Official app from the app stores (data charges apply) and following the prompts.

Video data usage for the Season Pass is unmetered within Australia when using your compatible device on the Telstra mobile network.

A Season Pass will not replace or cancel any existing Netball in-app subscription with a Google Play or App Store purchase.

The Netball Season Pass expires on 31 December 2021 and is only for use within Australia.

Outside Australia – The Netball Live app will live stream 2021 Suncorp Super Netball matches internationally to users who have a valid subscription through the App or Google Play Stores.

The Netball Live Official app will live stream the Quad Series and Constellation Cup* internationally to users who have a valid subscription through the App or Google Play Stores, excluding UK and New Zealand users. The video is restricted to the mobile device screen size being used and cannot be casted on to a larger screen. Data charges apply.

Standard data charges apply when downloading the Netball Live Official App. Video data usage is unmetered within Australia for Eligible customers in respect of supported Telstra devices.

For compatible devices or more information, visit FAQs Crowdsupport.

Terms of Use: Netball Live App Subscribers

Apple App store Subscribers

If you have an issue to resolve, with your subscription, you should contact the Apple app Store.

Access premium content for a recurring fee of $1.99 per week, $3.99 per month or $7.49 per quarter. You will be billed $1.99 every 7 days, $3.99 every 30 days or $7.49 every quarter (90 days), automatically until you cancel your subscription.

New customers can enjoy a two-week trial on us with a Weekly, Monthly or Quarterly subscription. The Netball Live Pass can be cancelled at any point during or after the trial. The trial is not available to customers who have previously taken up an In-App subscription.

After the two-week trial period, you will be automatically billed $1.99 every 7 days, $3.99 every month or $7.49 every quarter, to your nominated credit card, until you cancel your subscription. If you do not cancel your subscription within the free trial period, recurring subscription charges will apply.

You will be automatically billed within 24 hours of the end of your current subscription period. The auto-renewal function may be turned off by going to the App Store or iTunes Account Settings after purchase. http://support.apple.com/kb/ht4098 .

Cancellation of the current subscription is allowed during active subscription period. Subscriptions cancelled during the subscription period aren’t eligible for a rebate or pro-rated charges, however, customers can continue to access their subscription, even after cancelling it, until the end of the subscription period they paid for.

When you purchase either a weekly, monthly or quarterly subscription, your purchase is via the App Store not with Telstra. If you have a billing issue to resolve, you should contact the App Store.

Google Play Subscribers

If you have an issue to resolve, with your subscription, you should contact the Google Play Store.

Access premium content for a recurring fee of $1.99 per week, $3.99 per month or $7.49 per quarter. You will be billed $1.99 every 7 days, $3.99 every 30 days or $7.49 every 90 days, automatically until you cancel your subscription.

New customers can enjoy a two-week trial on us with a Weekly, Monthly or Quarterly subscription. The Netball Live Pass can be cancelled at any point during or after the trial. The trial is not available to customers who have previously taken up an In-App subscription.

After the two-week trial period, you will be automatically billed $1.99 every 7 days, $3.99 every month or $7.49 every quarter (90 days), to your nominated credit card, until you cancel your subscription. If you do not cancel your subscription within the free trial period, recurring subscription charges will apply.

You will be automatically billed within 24 hours of the end of your current subscription period. The auto-renewal function may be turned off by going to the Google Play Store App > My Apps > Subscriptions after purchase. http://support.google.com .

Cancellation of the current subscription is allowed during active subscription period. Subscriptions cancelled during the subscription period aren’t eligible for a rebate or pro-rated charges, however, customers can continue to access their subscription, even after cancelling it, until the end of the subscription period they paid for.

When you purchase either a weekly, monthly or quarterly, your purchase is via the Google Play Store not with Telstra. If you have a billing issue to resolve, you should contact the Google Play Store.

Terms of Use: The Netball Live Official App

By downloading this application, you accept the following terms. If you don’t agree to be bound by these terms, you must not download this application.

Telstra’s agreement with Netball Australia restricts the display of some live match videos to a 7 inch screen size. Match highlights and match replays are available for viewing in full screen size.

Video is restricted to certain device sizes for individual games and in different regions around the world. When you subscribe to the Netball Live Official App Weekly or Monthly Pass, you agree, as the relevant mobile service account holder, to Telstra and its related bodies corporate collecting and using the location of your mobile handset to provide you with game coverage.

Standard data charges apply when downloading or using the Netball Live Official App. Video data usage is unmetered only for eligible Telstra customers.

Network Connectivity

This Application requires Network Connectivity to function properly. Please note that poor signal quality (dependent on your location and service provider) may slow down or prevent the Application from working at optimum speed. If you have concerns regarding the quality of your signal strength, please contact your mobile network service provider directly.

Unmetering

Standard data charges apply when downloading or using the app. Video data usage is currently unmetered only for certain Telstra customers in respect of supported devices.

Video data usage is only unmetered for the following Telstra services:

  • Telstra mobile handsets / tablets with any Telstra SIM (excluding International Roaming)
  • Telstra Mobile Broadband (Dongles and mobile Wi-Fi hotspots) with any Telstra SIM (excluding BigPond Wireless Broadband and International Roaming)

Telstra services excluded from unmetering:

  • BigPond Wireless Broadband
  • International Roaming
  • Telstra Business Broadband
  • BigPond Internet (Dial Up/ Satellite/ Hourly Plans)
  • BigPond ADSL/Cable/NBN

Note: When accessing premium content, a connection charge may apply while accessing the live content server.

Supported Devices

iOS - 12.0 and above

  • iPhone 7
  • iPhone 7 plus
  • iPhone 8
  • iPhone 8 plus
  • iPhone X
  • iPhone XR
  • iPhone XS
  • iPhone XS Max
  • iPhone 11
  • iPhone 11 pro
  • iPhone 12
  • iPhone 12 pro
  • iPad (5th generation +)
  • iPad Air 2
  • iPad Pro

Android - 8.0 and above:

Smartphones

  • Google Pixel 3
  • Google Pixel 3 XL
  • Samsung Galaxy S7
  • Samsung Galaxy S7 Edge
  • Samsung Galaxy S8
  • Samsung Galaxy S8 Plus
  • Samsung Galaxy S9
  • Samsung Galaxy S9 Plus
  • Samsung Galaxy S10
  • Samsung Galaxy S10 Plus
  • Samsung Galaxy S20
  • Samsung Galaxy S20+
  • Samsung Galaxy S20 Ultra
  • Samsung Galaxy J5 Pro
  • Samsung Galaxy Note 9
  • Samsung Galaxy A8
  • Samsung Galaxy Tab A 10.1

Privacy

You agree:

  • Telstra may collect your personal information in accordance with our Privacy Statement, including in order to provide this service to you; and
  • Telstra may use and disclose your personal information in accordance with our Privacy Statement, including for any purposes necessary to provide you with this service.

A copy of our Privacy Statement is located at http://www.telstra.com.au/privacy/index.htm.

Telstra’s Our Customer Terms also apply and are available at https://www.telstra.com.au/customer-terms. Content you can access depends on your handset and coverage areas. Some content is provided by third parties. To the extent permitted by law we are not responsible for third party content and do not promise its accuracy, suitability or quality.